Explore How We Handle Your Account Data
Our Privacy Policy applies to information you provide during account creation, including contact details needed for phone verification before account access. We may also record technical details such as your browser, device type, session events and security checks so we can connect a valid request to
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the right account. Payment records can contain a rail name, reference and status when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account; we do not describe those records as a wallet balance. We use this material to process account requests, investigate unusual
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access and answer support messages. Retention depends on operational need and applicable legal duties, while access or eligibility depends on local law. You can ask us to explain a record, correct an error or remove data where the available legal route permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.